tbaje Terms and Conditions
Please read these terms and conditions carefully before using the tbaje platform. All rules regarding your account, bonuses, payments and responsible gaming are described in detail here.
tbaje is an online gaming and entertainment platform operated for players in Bangladesh. All matters including eligibility to use our services, account management, financial transactions, bonus policy and responsible gaming are governed by these terms and conditions. tbaje reserves the right to amend these terms and conditions at any time; continued use of the platform after any change will be considered acceptance of the updated terms.
Table of Contents
- 1. Eligibility and Age Limit
- 2. Account Registration
- 3. Account Security
- 4. Deposit and Withdrawal Policy
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Limitation of Liability
- 10. Privacy and Data Protection
- 11. Responsible Gaming
- 12. Changes and Amendments
Eligibility and Age Limit
Eligibility to Use Services
To use tbaje's services, you must meet the following conditions:
- You must be 21 years of age or older. This platform is operated for users aged 21+.
- You are participating on this platform voluntarily and of your own free will.
- You do not reside in an area where online gaming is completely prohibited by law.
- You are not on any self-exclusion or mandatory exclusion list under the direction of any government or semi-government authority.
- You may only operate one account at a time.
Account Registration
Registration Process
When creating an account on tbaje, you must provide accurate and complete information. The following rules apply:
- Each person may open only one account. Operating multiple accounts is strictly prohibited.
- The name, date of birth, address and contact details provided at registration must be accurate and current.
- tbaje may at any time request a national identity card, passport or other government-issued document for identity verification.
- If multiple accounts are operated from the same IP address or device, tbaje reserves the right to suspend those accounts without prior verification.
- To update account information, please contact the support team via live chat or email.
Identity Verification (KYC)
As a safe and reliable platform, tbaje follows an identity verification process to prevent fraud and money laundering. KYC verification may be required before processing a withdrawal request or for large deposits. Failure to submit the required documents in a timely manner may delay transactions.
Account Security
Password and Login Protection
Keeping your tbaje account secure is your own responsibility. Please follow the guidelines below:
- Use a strong password that you do not use anywhere else.
- Do not share your login credentials (username and password) with anyone.
- If you notice any unauthorised activity on your account, inform the support team immediately.
- After logging in from a public or shared device, log out to fully end the session.
- tbaje will never ask for your password via email or chat — any such request is always fraudulent.
Deposit and Withdrawal Policy
Deposit Terms
The following conditions apply when depositing funds on tbaje:
- The minimum deposit amount is ৳300 for each method.
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Deposits may only be made from a payment account registered in your own name.
- Depositing using a third-party payment account is strictly prohibited.
- Processing times may vary depending on the deposit amount and method.
Withdrawal Terms
The following policies must be followed when withdrawing winnings:
- The minimum withdrawal amount is ৳500.
- Withdrawals are generally completed within 5–30 minutes.
- Withdrawals may only be made to the same payment method used for the deposit.
- Withdrawal requests from unverified accounts may be delayed.
- If fraud or irregularities are suspected, tbaje reserves the right to hold a withdrawal and conduct an investigation.
- Withdrawals will not be processed if the wagering requirements of an active bonus have not been met.
Bonuses and Promotions
Welcome Bonus
tbaje offers an attractive welcome bonus for newly registered members:
- A 200% bonus on the first deposit, up to a maximum of ৳20,000.
- A 25x wagering requirement must be completed before the bonus amount can be withdrawn.
- The welcome bonus applies only once per new account.
- The bonus must be claimed within a specified time period — once expired, the bonus is cancelled.
VIP Program and Cashback
tbaje's loyalty program has three tiers:
- Bronze: Weekly cashback of up to 0.5%.
- Silver: Weekly cashback of up to 1.0%.
- Gold: Weekly cashback of up to 1.5%.
You can move up to a higher tier through regular and active participation.
General Bonus Terms
- All bonus offers are at tbaje's discretion and may be changed or withdrawn at any time.
- Multiple bonuses cannot be combined at the same time, unless a specific offer states otherwise.
- If bonus abuse is suspected, tbaje reserves the right to cancel the bonus and review the account.
- Before wagering requirements are met, the ability to withdraw the original deposit amount may also be restricted.
- Separate terms apply to free spins or special promotions.
Gaming Rules
Game Participation Rules
Please be aware of the following before participating in any game on tbaje:
- All game outcomes are determined by a certified Random Number Generator (RNG), which is completely impartial and fair.
- If a game is interrupted mid-round due to a technical fault, tbaje will attempt to provide a reasonable resolution.
- tbaje is not liable for game rounds lost due to internet disconnection.
- tbaje reserves the right to correct any erroneous winnings or balances displayed due to a bug or error in the game software.
- The rules and procedures for each game are described in detail on the relevant game page.
Live Casino Rules
tbaje's live casino games offer the opportunity to play with a professional dealer in real time. When participating in live games:
- The dealer's decision is considered final.
- You must behave respectfully towards other players and the dealer when using the live chat feature.
- Offensive, threatening or discriminatory comments are strictly prohibited in live chat.
Prohibited Activities
List of Strictly Prohibited Activities
- Opening or operating multiple accounts.
- Creating or operating an account using another person's identity.
- Placing bets in a coordinated manner to abuse the bonus system (bonus abuse).
- Attempting to hack, script or otherwise technically manipulate the gaming software.
- Using the platform for the purpose of money laundering or illegal financial activity.
- Colluding with other users or attempting to influence game outcomes through prior arrangement.
- Transferring or selling account credits.
- Using the tbaje name or brand without authorisation.
Account Suspension and Closure
tbaje's Right to Take Action
tbaje may take action on your account in the following circumstances:
- Immediate suspension for violation of these terms and conditions.
- Temporary suspension pending investigation of irregular or suspicious activity.
- Account lock for failure to cooperate with identity verification.
- Permanent account cancellation for serious violations.
Voluntary Account Closure
If you wish to close your tbaje account yourself, please contact the support team. Before submitting a closure request, ensure that all active bets have been settled and any valid balance has been withdrawn.
Limitation of Liability
tbaje's Limitation of Liability
tbaje is not responsible for the following:
- Game losses caused by the user's internet disconnection.
- Delays or failures by third-party payment service providers.
- Losses resulting from a user sharing their own account information with others.
- Service disruptions arising from circumstances beyond our control (such as natural disasters, cyberattacks).
- Indirect, incidental, or consequential losses.
Privacy & Data Protection
Data Collection & Use
tbaje places the highest priority on protecting your personal information. Regarding the use of information you provide:
- Your information is used solely for service delivery, identity verification, and account management.
- Your information is kept secure using SSL encryption and modern security technology.
- Transfer of information to third parties is done only when required by legal obligation or with partners necessary for service delivery.
- Your consent is obtained for marketing or promotional communications, and you may withdraw it at any time.
For more details, please read our Privacy Policy.
Responsible Gaming
Responsible Gaming Commitment
tbaje believes that gaming is a form of entertainment — not a solution to financial problems. We provide the following tools:
- Deposit Limits: Set your own daily, weekly, or monthly deposit limits through support.
- Self-Pause: Request a temporary suspension of your account for a set period of time.
- Permanent Self-Exclusion: You have the option to permanently exclude yourself from the platform if you wish.
- Support Links: tbaje provides information and guidance for professional help in dealing with gambling addiction.
Changes & Amendments
Terms Amendment Policy
tbaje reserves the right to change or amend these rules and terms at any time. Regarding changes:
- Users will be notified of significant changes via their registered email or through a notice on the platform.
- Continued use of the platform after changes will be considered acceptance of the new terms.
- If you disagree with the new terms, you have the full right to request the closure of your account.
- The date of the most recent update will always be displayed at the top of this page.
Want to know more?
Visit our support pages for tbaje's privacy policy, responsible gaming guidelines, or any other topic.